Inbox & analytics

Read and reply to comments

Find comments on supported posts and use the actions the platform makes available.

On this page

Comments live in their own Inbox view. Supported comment platforms include Facebook, Instagram, YouTube, LinkedIn, Reddit, Bluesky, TikTok, Threads, and X. Available actions differ.

Find the comments#

  1. Open Inbox → Comments.
  2. Filter by platform or search for a post.
  3. Select the post to load its comments.
  4. Read the comment and its surrounding replies.

Inbox Comments view with a sample post and comment thread.Select the post before replying to its comments. Sample data. Select image to enlarge.

Reply or moderate#

Use the reply field beside a comment when a reply action is available. Review the wording, send it, and check the result.

Depending on the platform and your permissions, additional controls can include liking, hiding, or deleting a comment. Read the selected action before applying it.

A private reply is a different action from a public comment reply. Use it only when the platform offers it and the conversation belongs in a private message.

Check missing actions#

A visible comment doesn't mean the account can perform every moderation action. The connection, platform, and comment state determine which controls appear.

If comments aren't loading, confirm the post belongs to a supported connected account. Use Get Help with the platform, post, and exact error if the problem continues.

moosendocs

Search documentation

Search by feature, channel, or task.