# Fix a blog connection or delivery problem

Check permissions, destinations and uncertain outcomes before sending another article.

Keep the affected store, blog and article in view while diagnosing a problem. Reconnecting every account can make a single connection issue harder to trace.

## A destination is missing

Check your active Founder or Multi-Brand plan and the account's Social accounts page. Connect or reconnect the intended WordPress site or Shopify store, then return to **Blog**. A Shopify store without a blog can stay connected; create a blog in [Manage Shopify blogs](/blog/manage-shopify).

![Shopify connection dialog showing the store domain needed to renew access.](/screenshots/connect-shopify.png "Reconnect the affected store when its content permissions need renewing.")

## An article won't save or publish

Review the title, body, selected destination and Shopify blog. Scheduling needs a future date. The featured image URL must be publicly reachable. Check the website user or app has permission to read and write article content.

A delivered article stays tied to its original website and blog. Changing the connection's default doesn't move it. Create a new local article when you intend to publish a separate copy elsewhere.

## Delivery is pending or uncertain

Moosen blocks editing and repeated delivery when it hasn't received a clear acknowledgement. Open the website's article view and check whether the article or update arrived. Contact [Moosen support](/account/help) with the store, blog, article title and approximate request time so the delivery can be reconciled.

Don't send passwords or Admin API tokens to support. Don't publish a duplicate as a workaround.

## A scheduled article hasn't appeared

Check the time you chose and its browser timezone, then inspect the article in WordPress or Shopify. Website schedules run on that platform. Social posting pauses don't stop them, and changing social autopilot doesn't reschedule them.